Pet Friendly Gatlinburg Cabin Rental Policies

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pet friendly
Pet Friendly!
 
                             TERMS AND CONDITIONS
                              "A CHANGE OF PACE"
                             --------------------

Check In
========
Check in is at 4:00 p.m. EST or later. Please do not attempt to check in early 
unless prior arrangements have been made. Availability of early check in is 
rare, especially during peak season. In some cases (if there are not back to 
back bookings), the cabin may be available for early check-in. Please email to 
find out if that is a possibility. Access information for the cabin, including 
the address/directions and information about the key code, will be sent after 
receiving final payment.

Any damage noticed upon arrival should be reported to the owner immediately. 
If damage is not reported, you may be charged for the cost of the repair. 
All general maintenance should also be reported so the unit can be kept in 
good repair.

Check Out
=========
Check out is at 10 a.m. EST. No exceptions, please. Housekeeping must be able 
to enter the cabin at 10 a.m. Realize that they only have a limited amount of 
time to get the cabin ready for the next guests, so please be on time. If you 
have not left the cabin when housekeeping arrives, you will be charged a fee 
of $100. If your late check out prevents the next guest from checking in, then 
you will be charged for an additional night.

Items Left Behind
=================
We are not liable or responsible for items left behind, lost, or stolen. If 
you leave an item after checking out and wish to have it returned, please call 
us as soon as possible. We will inform you of the shipping cost and, with your 
approval, deduct the costs from your damage deposit refund to cover the expense.

Reservation/Damage Deposit
==========================
A security deposit of $200.00 is required to hold your reservation. You will 
be asked to pay the deposit by credit card at the end of the online booking 
process.  When you arrive for your stay at our vacation home, the security 
deposit automatically converts to a damage deposit. This deposit is fully 
refundable within 7 days of your departure if the following conditions are met:

1. No damage to the cabin or its contents beyond normal wear and tear. 
2. No items are damaged or missing. 
3. No early check-in or late check-out unless approved in advance. 
4. All trash is put in the outside trash cans. 
5. All dishes are washed. 
6. Pet hair is not excessive resulting in cleaning surcharges.
7. Linens are in good condition and none are missing. 
8. Movies, books, and board games are not missing or damaged. 
9. No damage to the hot tub or hot tub cover. 
10. No damage to the pool table or accessories, and none missing. 
11. No smoking has taken place inside the cabin. 

Photo ID
========
The person making the reservation must provide a copy of their driver's license
or other government issued photo id before access to the cabin will be given. 
This should be faxed, emailed, or mailed using the contact information at 
www.achangeofpacecabin.com

Pets
====
Pets are permitted to stay in the cabin with prior permission and payment 
of a $50 fee per pet. Pets must be crated when left alone in the cabin. 
Dogs must be current on shots, flea and tick preventative. Puppies, cats or 
any pet that is not housebroken are not allowed. Any damage caused by a pet 
is the responsibility of the guest and will be deducted from your damage 
deposit. Any surcharges from our housekeeper for cleaning of excessive pet 
hair may be deducted from your damage deposit. There are hand and floor 
vaccuums and other cleaning supplies available to clean up after your pet.

Payment Schedule
================
A reservation/damage deposit of $200.00 is required to hold your reservation. 
The balance of rent and any other fees are due 30 days before you arrive. You 
can mail a check for the balance or pay with a credit card online. We accept 
MasterCard, Visa, and Discover. Information will be emailed to you with the 
address for mailing the balance. A reminder email will be sent 7-10 days 
before your last payment is due. If you are booking within 30 days of arrival, 
the total amount is due at the time of booking. If a personal check is 
returned for non-sufficient funds, fees will be added in the amount charged by 
the bank. 

Cancellation and Refund Policy
==============================
Cancellations made more than thirty (30) days prior to the arrival date forfeit 
the reservation deposit. Cancellations made within thirty (30) days of the 
arrival date forfeit the entire advance payment. If we are able to rebook your 
dates, however, we will refund you up to the amount of the rebooking less a $50 
cancellation fee. Any changes that are made more than thirty (30) days prior to 
the arrival date will not be penalized. Any changes made within (30) days of 
the arrival date that result in a shortened stay or change of dates may result 
in loss of entire advance payment. We also reserve the right to cancel your 
reservation if your payment is not received in full, thirty (30) days prior to 
your arrival. No refund for no shows, bad weather, late arrival, or early 
departure. Travel insurance is available at www.insuremytrip.com, and we highly 
recommend you purchase it.

Credit Card Authorization
=========================
I understand and consent to the use of the credit card provided without 
original signature on the charge slip, I understand that by "clicking" that I 
have read the terms and conditions of this property, I am bound by this 
agreement and I have signed "electronically, and that this Credit Card 
Authorization cannot be revoked and will not terminate until 90 days after 
leased premises are vacated. Charges may include damages beyond normal wear 
and tear, missing items, excessive cleaning charges, and unreturned keys and 
Chalet Village guest passes.

What We Supply
==============
When you arrive, the cabin should be clean and ready for your use. If there 
is a problem, please call us immediately at (513) 319-1280, and we will do 
our best to correct the situation. We supply the cabin with the following 
items sufficient for 8 guests (4 guests if renting on our 1BR Rental Program):  

-Bath towels (not to be used for the Hot Tub!)
-Wash cloths 
-Hand towels 
-White Hot Tub towels (for Hot Tub use only)
-Dish towels 
-Dishwashing liquid 
-Dishwasher detergent 
-Hand soap 
-Paper towels 
-Toilet paper in each bathroom 
-Linens for each bed and sofa bed 
-Small bar of soap for each shower 
-Trash can liners 
-Coffee filters
 
You may want to bring extra supplies of soap, paper towels, 
toilet paper, and garbage bags, depending upon your length of stay. Items that 
we do not supply that you may want to bring include laundry detergent, fabric 
softener, shampoo, hair dryer, and charcoal for the grill. 

We provide games, movies, and books for our guests. Some of them may not be 
suitable for children. Some games may have small parts that aren’t suitable 
for very small children. Please do not allow young children to play 
unsupervised with the games. 

Garbage Pick-up
===============
Trash is picked up after your departure from the bear-proof containers located 
by the side of the Entry walkway. Please DO NOT put 
trash outside on decks or leave next to the bear-proof containers since there 
is wildlife in the area. 

Smoking
=======
Absolutely no smoking is permitted inside the cabin--NO EXCEPTIONS. If you 
smoke on the deck, please do not throw your butts or drop ashes over the 
railing. Make sure all butts are out and place them in the outside garbage can 
before departure. Evidence of smoking inside will result in loss of entire 
damage deposit to help cover the costs of eliminating the smoke odor. This 
policy is STRONGLY ENFORCED.

Hot Tub Warnings
================
-USE ONLY THE PROVIDED WHITE TOWELS for the Hot Tub. DO NOT USE THE BATH TOWELS
from the bathrooms, as they will be discolored by the chemicals in the water.
-Use of the hot tub is at your own risk. 
-The following persons should not enter the hot tub without doctor’s consent: 
Pregnant women, babies and young children, or people with heart disease, 
diabetes, high or low blood pressure. 
-Children must be supervised at all times! 
-Shower before and after entering the hot tub. 
-Limit use to 20 minutes at a time to prevent nausea, dizziness, and fainting. 
-Never put more than 6 people in the hot tub at one time. 
-Do not use while under the influence of alcohol, narcotics, or other drugs 
that can cause drowsiness or influence blood pressure. 
-Discoloration of jewelry and fabrics can occur. 
-Never sit or stand on the hot tub cover. 
-Never put lotions, oils, or soaps in the hot tub. This could cause severe 
damage. 
-Enter and exit the tub slowly and carefully. 
-Always put the hot tub cover back on the hot tub after each use. 
 
House Parties, Receptions, and Noise
====================================
House parties are strictly prohibited and are grounds for immediate eviction. 
Disturbing the peace is also grounds for eviction. 

Occupancy
=========
The cabin is to be occupied by no more than 8 persons (4 persons if renting 
on our 1BR Rental Program) at any time. You must be at least 21 years old 
to rent this cabin. No chaperoned groups. Any reservation obtained under 
false pretense will be subject to forfeiture of advance deposit and/or rental 
money and the party will not be permitted to check in. 

Maids
=====
There is no daily maid service. If you stay longer than a week, our cabin 
service people will check the water in the hot tub and service it if needed.

Maintenance
===========
We do everything possible to keep all equipment in good working order. 
Nevertheless, it is impossible to guarantee that all appliances, hot tubs, 
TVs, fireplaces, internet service, etc. will be in working order 100% of the 
time. We do guarantee to make every effort to correct all problems as soon as 
possible during normal business hours. Report all maintenance problems 
immediately to "Y" Us Cleaning at (865) 582-1330 or (865) 582-1331. Please 
limit these calls to normal business hours unless it is an emergency. We 
reserve the right to perform exterior and/or interior maintenance during your 
stay. If a service call is necessary, we will do our best to avoid any 
inconvenience to you. We do not offer any discounts, refunds, or credits for 
mechanical malfunctions.

Winter Weather
==============
During winter months road conditions may require a 4-wheel drive vehicle or 
chains on your tires if snow or ice is on the ground. 

Bears
=====
Please be aware that there are bears living in the area around the cabin, and 
bear sightings are common. Remember that bears are wild animals and are 
unpredictable. You may view them from a distance, but do not approach them. 
And, please, never feed them. It is dangerous, and it is also very harmful to 
the bear. 

Falsified Reservations
======================
Any reservation obtained under false pretense will be subject to forfeiture of 
deposit and/or rental money and the party will not be permitted to check in. 

Signature
=========
Rates, terms, and conditions are subject to change without notice. 

I have read and understand the above rules and regulations. By booking this 
property, I am agreeing to all terms and conditions in this document. I am at 
least 21 years old and I am responsible for any and all damages that occur to 
the property or its contents by me or any other member of my group while I am 
the registered occupant of the property. I accept full responsibility for 
damages, fees, or extra cleaning charges should they be found during or after 
my departure. 

 
 
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